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2011 © Southern Cross Group  |  Privacy Policy  |  Terms and Conditions

PRIVACY POLICY

The Southern Cross Group is committed to protecting your privacy. This Statement discloses the practices by which the Southern Cross Group intends to protect the quality and integrity of your personally identifiable information. We understand how important the privacy of your personal information is to you, as such, the Southern Cross Group provides the following Guidelines defining how we shall deal with your personal information

1. Collection

The Southern Cross Group will only collect personal information that is necessary for providing those services offered on our website. We shall advise you at all times the purpose of our collection and ensure that your personal information is collected by lawful and fair means and by your express consent. When submitting information on our site, we may collect details including your name and email address, address, telephone number and other contact details and/or other information relevant to careers or employment with The Southern Cross Group or for the provision of information to you or to someone you know in accordance with your query. The information we collect is essential for us to be able to provide the information as requested by you from us or for someone on your behalf and identify accurately who is requesting such information so that we may be able to respond to the request.

The personal information that The Southern Cross Group collects will depend on your interaction with The Southern Cross Group and generally will only be collected and held for the purposes of:

Providing you with information about other services that The Southern Cross Group offers that may be of interest to you.

Providing you with information relevant to your type of business or other area of expertise or interest.

Facilitating The Southern Cross Group's internal business operations, including the fulfilment of The Southern Cross Group's legal and statutory obligations.

Analysing The Southern Cross Group's services and customer needs with a view to developing new business and/or improved services and products.

Contacting you to provide a testimonial for The Southern Cross Group

If personal information provided by you to The Southern Cross Group is incomplete and/or inaccurate, The Southern Cross Group may be unable to provide you or someone else you know with the information or services you, or they are seeking.

2. Use and Disclosure

Generally the personal information that The Southern Cross Group collects will only be used and/or disclosed for the purposes for which it was collected.

3. Data Quality

Reasonable steps will be taken to ensure that personal information which is collected, used and disclosed is relevant, accurate, complete and up to date for the purposes for which it is to be utilised.

4. Data Security

The Southern Cross Group stores your personal information in different ways, including in paper and in electronic form. The security of your personal information is important to us. The Southern Cross Group takes all reasonable measures to ensure that your personal information is stored safely to protect it from misuse, loss, unauthorised access, modification or disclosure, including electronic and physical security measures.

5. Access

Where information is held by The Southern Cross Group regarding an individual, access will be provided upon request in writing seeking access to the information held, except to the extent that;

(a) The request for access by the individual is frivolous or vexatious; or
(b) Providing access would unreasonably impact on the privacy of others; or
(c) Providing access would be unlawful; or
(d) Providing access would prejudice commercial negotiations between the individual and The Southern Cross Group.

If access is denied to an individual then written reasons will be provided outlining why access has been denied. Where an individual establishes that the information held about them by The Southern Cross Group is inaccurate, incomplete or out of date, The Southern Cross Group will take reasonable steps to correct that information. If you desire to review or make necessary corrections or remove personal information provided by you to us and that you do not wish us to retain you are invited to contact The Southern Cross Group to advise of your request to review correct or remove such personal information as provided by you.

6. Updates

This privacy policy may be updated by The Southern Cross Group from time to time.

7. Feedback

If you have any queries or concerns about The Southern Cross Group's privacy policy or the way in which The Southern Cross Group handles your personal information, please contact The Southern Cross Group's Privacy Officer at:

Southern Cross Group, 15/30 Margaret Vella Drive Paget, Mackay, Qld 4740 Ph. (07) 4998 5061 Fax (07) 4998 5062 or email to info@scae.com.au